At Dr. Nandi Grace English School, we maintain complete transparency and fairness in all financial transactions concerning admissions, tuition, and related fees.
This Refund & Cancellation Policy is framed as per CBSE guidelines and aims to uphold trust, accountability, and clarity between the school and parents.
1. Purpose of the Policy
The policy ensures fair handling of refund requests and clear communication of non-refundable components.
It upholds institutional ethics while protecting both parents’ rights and school interests, following CBSE’s emphasis on transparency and responsibility.
2. Non-Refundable Fees
The following are non-refundable under all circumstances:
- Registration and Admission Processing Fees
- Application and Documentation Fees
- Administrative Charges
3. Refund of Tuition Fees
- Before academic session begins: 100% refund of tuition fees (after deducting registration & processing charges).
- Within 30 days of session start: 50% refund, after written approval by the Principal.
- After 30 days: No refund applicable.
Refunds are processed within 10–15 working days once approved by the school management.
4. Special Programs & Co-Curricular Activities
Fees paid for co-curricular programs, tours, or special training (art, robotics, sports, etc.) are non-refundable once registered.
If a program is cancelled by the school, the full fee will be refunded or adjusted.
5. Refund Procedure
To apply for a refund, parents must:
- Submit a written request to the school office.
- Attach payment proof, student details, and reason for refund.
- Provide valid bank or UPI details for processing.
6. Force Majeure Conditions
In case of emergencies like pandemics, natural disasters, or government-mandated closures, refunds will follow revised CBSE and education board directions.
7. Early Withdrawal & Grievances
Withdrawal without valid cause (health or relocation) will not be eligible for refund.
However, parents can appeal refund-related issues directly to the Director in writing.
The school ensures fair and prompt resolution within a reasonable timeframe.
8. Review & Amendments
This policy is reviewed annually to comply with updated CBSE circulars, fee management guidelines, and institutional policies.
Any revisions will be published on the official website with the date of update.
9. Contact Information
By proceeding with any online payment, parents acknowledge that they have read and accepted the terms of this Refund & Cancellation Policy.
