Our fee and refund practices are designed to maintain transparency, fairness and accountability while remaining subject to applicable CBSE requirements, Government of Bihar regulations and other applicable laws and directions.
This policy shall be read together with the applicable laws, rules, Government of Bihar directions, CBSE Affiliation Bye-Laws, and orders/circulars issued by competent authorities from time to time. In case of any conflict, the applicable law or binding direction of the competent authority shall prevail.
Dr. Nandi Grace English School follows a transparent approach in relation to admission, tuition and other school-related fees. The school does not intend to retain or collect any amount contrary to applicable Government regulations, CBSE requirements or other binding legal directions.
The school's fee and refund practices shall be governed by applicable provisions of the CBSE Affiliation Bye-Laws, the laws and directions of the Government of Bihar, and other applicable legal requirements.
Details of applicable fee heads and fee structure shall be communicated/displayed by the school in accordance with applicable requirements. Parents are encouraged to retain official fee receipts and payment records.
The school shall not charge any capitation fee or admission donation contrary to applicable CBSE or Government regulations. All fee collection shall be made under the authorised fee heads.
Parents or guardians wishing to withdraw a student should submit a written withdrawal request to the school office and complete the applicable school withdrawal and Transfer Certificate formalities.
Where applicable, the school shall calculate dues and refund eligibility in accordance with the applicable law and CBSE requirements. No fee shall be retained contrary to a binding Government or regulatory direction.
Refund calculations may require verification of the date of withdrawal, fee paid, applicable fee heads, services already rendered and any applicable Government or regulatory provisions.
In accordance with the applicable CBSE Affiliation Bye-Laws, where a student discontinues studies or wishes to migrate to another school, and where the Appropriate Government has not provided otherwise, dues are to be collected only up to the month of discontinuance or migration and not up to the month in which the Transfer Certificate is applied for.
Where a student withdraws before the commencement of the academic session/classes, the school shall examine the refund request in accordance with applicable Government rules, the school's declared fee structure and the terms applicable to the particular payment.
In case of discontinuation or migration during the academic session, applicable dues shall be determined with reference to the month of discontinuance/migration and the applicable legal and regulatory provisions.
Amounts relating to books, uniforms, stationery, educational materials or other items already supplied or specifically procured for the student shall be dealt with according to applicable law, the nature of the item and the school's declared terms.
Transport, optional activities and other services shall be considered according to the period/service for which they were actually applicable, subject to applicable law, declared terms and any specific Government directions.
If a programme or service is cancelled by the school and a refund is legally or contractually due, the amount shall be refunded or appropriately adjusted in accordance with the applicable terms and circumstances.
Any verified duplicate or excess payment received by the school may be adjusted against outstanding dues or refunded to the parent/guardian through the appropriate payment method after verification.
Certain payments may be non-refundable where they represent an application/registration process already completed, services already rendered, goods already supplied, or expenses specifically incurred for the student, provided that such treatment is permitted by applicable law and the terms communicated at the time of payment.
Submit a written withdrawal/refund request to the school office with the student's details.
Attach the relevant fee receipt, payment reference and other documents required for verification.
The school verifies the payment, applicable fee heads, withdrawal date and relevant rules.
After approval, the eligible amount will be refunded or adjusted as applicable.
Refund requests will normally be processed after verification and approval by the competent school authority. The actual processing time may depend upon the completeness of documents, reconciliation of accounts, payment mode and any applicable regulatory requirement.
Parents/guardians may submit their concern in writing to the school office. The school will review the matter in accordance with the applicable fee structure, records, regulations and directions of the competent authority.
Kali Sthan Road, Sareya, Ward No. 13, Gopalganj, Bihar - 841428
Disclaimer: This policy is intended to communicate the school's general approach to refunds and cancellations. It does not override any applicable statute, rule, Government notification, CBSE Affiliation Bye-Law, court order, regulatory direction or other legally binding requirement. Where a competent authority prescribes a different requirement, that requirement shall prevail.
